Privacy

🔒 SouthBanking – International Privacy Policy

Effective date: 2025
Entity: South Bank Brokers Co. LLC (“SouthBanking”, “we”, “us”, “our”)
Registered office: Prime Tower, 20th Floor, Business Bay, Dubai, UAE
Contact (Privacy): privacy@south-banking.com

📘 Scope & Who This Policy Covers

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use the SouthBanking investment platform.
We act as platform provider and data controller for account creation, onboarding, security, and compliance. For specific investment offerings, the Issuer may act as an independent controller.

🧾 What Data We Collect

  • Identification & contact details
  • KYC/AML documentation (ID, proof of address, screening results)
  • Verification signals (liveness, deepfake detection – with consent where required)
  • Platform data (transactions, wallet addresses, IP/device info)
  • Payment & settlement confirmations (no full card storage)
  • Communication records (support, compliance approvals)

🎯 Why We Process Data

  • To provide and operate the platform
  • To meet legal obligations (KYC/AML, sanctions screening)
  • To ensure security & fraud prevention
  • To improve services under legitimate interests
  • Based on consent, where required (e.g. marketing, non-essential cookies)

🌍 International Data Transfers

Your data may be stored or processed outside your country. Safeguards such as Standard Contractual Clauses apply to ensure protection.

🤝 Sharing Your Data

We may share data with:

  • Verification & compliance vendors
  • Cloud, security & infrastructure providers
  • Payment & banking partners
  • Issuers (where necessary for investment execution)
  • Authorities, where legally required

We do not sell personal data.

⛓️ Blockchain Transparency

Certain transaction metadata may be recorded on public blockchains, which are immutable. We minimize personal data on-chain and use pseudonymous identifiers wherever possible.

🛡️ Security Measures

We apply strict security practices:

  • Encryption, MFA, access controls
  • Monitoring, anomaly detection, incident response
  • Vendor due diligence & audits

⏳ Retention

Data is kept only as long as necessary. KYC/AML records are typically retained 5–10 years depending on law.

👤 Your Rights

You may have rights to access, rectify, erase, restrict, object, or port your data depending on jurisdiction (e.g., GDPR, CCPA).
 Contact: privacy@south-banking.com

👶 Children’s Data

Our platform is for adults (18+) only.

🍪 Cookies

We use strictly necessary cookies and, where consented, analytics cookies.

📣 Marketing

Marketing emails are only sent with your prior consent, and you may opt out anytime.

⚖️ Our Role vs. Issuers’ Role

SouthBanking provides the technical platform only. Responsibility for each project lies with the Issuer.

🤖 Automated Decisions

We may use automated systems for fraud prevention and AML. You may request human review.

🔁 Policy Updates

We may update this policy and will always publish the latest version on our platform.

📬 Contact Us

South Bank Brokers Co. LLC
Prime Tower, 20th Floor, Business Bay, Dubai, UAE
Email: privacy@south-banking.com